Type here to search
Back to website
Submit a ticket
Where is Milieu Surveys available and what are its main features?
How are the responses I submitted processed?
How do I verify my account?
Can I change/reset my password?
How do I change my email address?
Can I edit my personal details?
Why is my account suspended?
View all (8)
Rewards & Referrals
How to redeem a reward?
How long does it take to receive my reward claim?
Why have my points been refunded after I have submitted a claim?
Can I change my reward details after submitting it?
Why am I unable to submit a reward claim in the app?
View all (6)
Refer a Friend
How does Refer a Friend work?
Where can I find my Referral details?
How does the Boost and Streak work?
Why are there two different figures displayed for my points?
How do I check my Ledger and see my activity history?
What are Attention Check Questions in the surveys?
Why am I seeing errors in my activities?
View all (7)
Why is my app crashing?
Why can’t I download the Milieu Surveys app onto my device?